The following pointers definitely important and can be game-changers in the sourcing market
- Growing cloud adoption will force sourcing managers to reconsider sourcing governance techniques and contracting practices
- Revised mobile strategies, such as bring your own device (BYOD) and mobile applications availability, will expand IT service sourcing requirements as users demand new services
- New information channels, coupled with data management and reliability issues, will make sourcing options analysis and vendor evaluations more complicated and more critical
- Social technologies will change the way that sourcing organizations interact with suppliers and customers, from requirements definition, through contract negotiation and vendor performance evaluation