Cloud Requires Business & IT teams to be in sync

In cloud, what would you think it be the most disastrous step for an organization? Well, the business leader not being in sync with the IT team while investing on new technology has burnt many a company. Often the CIOs see (or presume) a business need in a new technology, and invests on the services and features. And then once the hiccups start, the CIO approaches the IT team to support and manage the ‘presumed’ business critical application/solution.

These has happened quite a number of times in the recent past. And Cloud being at a nascent stage, we will see more of such incidents. So it imperative for the business and IT teams to work together and chart out the approach to Cloud adoption in a more matured way.

2012 Cloud Predictions by James Staten of Forrestor

Stumbled upon an rather interesting write-up by James Staten of Forrestor: Top 10 Cloud Predictions For 2012: The Awkward Teenage Years Are Upon Us.

He predicts:

1. Shadow IT enters the light – deal with it.
2. The uncool attempting to be cool – not cool.
3. A risky idea lands a big fish in jail.
4. Conservative leaders ban the cloud as unhealthy.
5. The channel will face the music – reselling isn’t good enough anymore.
6. Cloud cred will matter.
7. Cloud battles will showcase talent and advance best practices.
8. Monkeys will go legit.
9. Your company will survive a major cloud outage.
10. You will finally have to budget for public cloud spend.

Read the article for a great insight.

Oracle Wins the Washies

This post is in continuation of my earlier post, Washies for the Worst Cloud Vendor.

The best cloud Washies awardees take a bow. Appirio announced and toasted the winners of in a fun filled ceremony. As per a blog post by Narinder Singh of Appirio, the 2011 winners are:

• The biggest overall cloud washer - Oracle: This mega-vendor couldn’t utter the word “cloud” without some kind of skeptical comment until recently, at which time they jumped wholeheartedly on the bandwagon.
• The worst case of cloud washed advertising - Microsoft: “To the cloud!” During a television commercial staged with two people bored at an airport, the world saw this company introduce “the cloud” to consumers. Until then it was simply known as “the Internet.” While Microsoft does have some legit cloud solutions in their portfolio, these and their other TV commercials handed them the win in this category.
• The most cloud washed statement - Larry Ellison and Oracle: This one was a toss-up, but ultimately, Oracle’s Larry Ellison edged out the competition with his past Churchill Club sound bite, "...we've redefined cloud computing to include everything that we already do.”
• The biggest personal cloud washer - Larry Ellison: This was a controversial category that perhaps rightly so raised the ire of some of the nominees, but we have to give the award to Larry. We were a bit surprised that one of the nominees launched a social media campaign to win the award, and had he not set up a bot to auto vote for himself, he may have taken home the prize. But it wouldn’t be right to reward a cheater and, in hindsight, he probably didn’t deserve to be nominated to this category in the first place, so Larry Ellison earned himself his second award of the night.
• The most enthusiastic use of the word cloud - salesforce.com: Love for the cloud can sometimes lead to excessive use of the word and other over the top behavior - even among true cloud companies. We freely admit that Appirio often sits in that camp - everything we touch seems to be incomplete without a cloud image. However, salesforce.com edged us out for this category win. Given their strong voice in cloud advocacy, we respectfully accept defeat.

You can read the whole post here. Enjoy the fun!!

 

Washies for the Worst Cloud Vendors

14th Dec will be announcement of this year's Washies, annual award given to the worst offenders of painting over traditional IT technology with the word cloud, even though it offers little-to-none of the benefits that cloud computing brings to be announced. Similar to the Razzies, the Cloud Washies Ceremony is to make harmless fun and tease the cloud vendors, and just to say " What were they thinking?"

I will update you tomorrow with Washies Winners.For the time being read the excellent write-up in Information Week -- 5 Worst Cloud Washers Of 2011. The write appropriately points out, "Many vendors want to be cloud vendors. The cloud has come to connote flexibility, scalability, and economy of scale. Wouldn't you want those attributes to be on your side when you're trying to make the sale? There's just one problem. Despite the fact that some parts of the cloud are loosely defined, not everybody is bringing products to market worthy of the name "cloud." As a matter of fact, there's a lot of cloud washing--renaming existing products, after a few tweaks, with the word cloud insert.

Amazon S3 & Azure are top Cloud Storage Providers - Nasuni

The Cloud storage industry is booming. Although it’s still at a nascent stage, large organizations across the world depend on the cloud storage companies to securely store their data and access them whenever and wherever required. But it is always a difficult task to decide which cloud storage provider you should select. Nasuni, the enterprise storage company, recently came out with a report titled State of Cloud Storage Providers Industry.

 

Interestingly, only 6 of the 16 providers (that were part of the rigorous test) could pass Nasuni’s testing.

 

• Amazon S3
• Microsoft Azure
• AT&T Synaptic Storage as a Service
• Nirvanix
• Peer1 Hosting
• Rackspace Cloud

As per the report, “Amazon S3 and Microsoft Azure were clearly the standouts, with Amazon S3 offering the best overall results. Though Nirvanix was faster than Amazon S3 for large files, and Microsoft Azure was slightly faster when it comes to writing files, no other vendor posted the kind of consistently fast service across all file types as did Amazon S3. Amazon S3 had the fewest outages and best uptime, and was the only CSP to post a 0.0% error rate in both writing and reading objects. And though Microsoft Azure had a slightly faster average ping time than Amazon S3 (likely because Amazon S3 is much more heavily used than Microsoft Azure), Amazon nevertheless had the lowest variability”.

 

You can click here, to read the whole report.

Video in the Cloud

Cloud is rapidly catching on the consumeristic atttitude. Earlier seen largely as a B2B solution, it has emerged as a great C2C & P2P application -- thanks to songs and photo storing/sharing need of the consumers. Now with a perfect belnd of the power of social media and cloud, a new company called WeVideo (http://www.wevideo.com/) has emerged as one stop shop to create and store your videos in the cloud.

I am not saying it gives you the ability to store video for the first time-- people have been storing and sharing music, photos and videos via cloud. But this company gives you the power to create great videos and effortless store them or exhibit them to whole wide world of the web. Just check them out!

Cisco Global Cloud Index reveals some interesting facts

I recently read the inaugural Cisco Global Cloud Index, released in November 2011. It indicates that global data center traffic has already reached the zettabyte era, and cloud-based traffic will reach that milestone by 2014. (One zettabyte is equal to a sextillion bytes or a trillion gigabytes.)

 

There are some rather interesting facts in the report. Some notable projections and findings are listed below:

 

• Globally, cloud traffic will grow from just 11 percent of total data center traffic in 2010 to more than a third (34 percent) of total data center traffic by 2015.
• Global data center traffic is forecast to more than fourfold from 1.1 zettabytes in 2010 to 4.8 zettabytes annually in 2015, a 33 percent compound annual growth rate (CAGR) from 2010 to 2015
• The transition to cloud services is driving global cloud traffic at a growth rate that is twice as fast as global data center traffic. Global cloud computing traffic will grow 12-fold from 130 exabytes in 2010 to 1.6 zettabytes annually by 2015, a 66 percent CAGR from 2010 to 2015
• 2014 is the first year where the balance of workloads shifts toward the cloud—51 percent of total workloads will be processed in a cloud environment versus 49 percent in the traditional IT space
• All regions included in the study—Asia Pacific, Middle East and Africa, Western Europe, Central and Eastern Europe, Latin America, and North America—can support today's basic cloud-computing applications

Learn more from Cisco's Global Cloud Index.

CIOs take mails to the Cloud

CIOs today are making a conscious decision to migrate their mail platforms to the cloud. Besides saving money, it would take the away the pain-points like storage issues and also technical support (troubleshooting etc). The updates and security which is a major issue for the enterprises would also be taken care of by the cloud service providers.

There are already a large number of cloud vendors in the market that would enable you to cloudify your mail and messaging platform. But do choose the vendors wisely, and don’t make cost effectiveness be your only priority.

So as CIOs, it would make sense for you to adopt the cloud for your messaging and mail services as you can focus on the areas which forms the core of your organization’s mission and not get distracted by issues like mail service breakdown or loss of stored mails etc.

IaaS, PaaS or SaaS

Recently a person asked me which options should he take – IaaS, PaaS or SaaS? It was apparent from his questions that he has heard about the cloud terms have no clue as to what these mean.

 

Well in simple terms:

 

• IaaS: Infrastructure as a Service means that you are hiring the infrastructure and will pay as you use
•  PaaS: Platform as a Service means that you are hiring the platform and will pay as you use
•  SaaS: Software as a Service means that you are hiring the application and will pay as you use

So find what exactly are you looking? Are you simple looking at an application or the infrastructure or the platform? So determine your needs, check the requirements and adopt the perfect cloud solution!

Call Centers Use Cloud Based Solutions

Call centers are increasingly using cloud based solutions to run and manage their daily operations. For the new and fast growing call centers, Cloud has come as blessing. They have been able cut down a lot on infrastructure and technology expenses as cloud is offering them cost effective yet technically advanced solutions. To cut cost, increase efficiency, reduce energy dependency as well as to enhance the end user experience – the organizations have realized that the cloud adoption is their win-win strategy and approach.

Cloud based solutions:

•  Enable the call centers to ensure 24x7 availability
•  Makes the organization scalable and enable the organization to keep in pace with technology requirements
•  Provide access to the technology and applications required to keep the organization running
•  Allow easier and much cheaper access to expensive technology
•  Enable the call center to focus on its core mission

There are numerous other ways that Cloud helps the call centers. Please do share how Cloud is enabling you to run your operations effectively.

Cloud Contract Negotiations

If you are a CIO or anybody negotiating a cloud contract, it would do you good to prepare yourself and keep the following points in mind:

 

• Minimize Hidden Cost: Cloud definitely cuts down your cost but look out for hidden expenses or any similar issues that might hit your wallet in the end. Read the fine print carefully and revisit the contract several times before signing the dotted lines, and hence minimize the hidden costs.
•  Determine the approximate Length of service: Get with you core team and decide for what length of time your need the service. Analyze and see whether going to the public cloud or creating a private cloud make more business sense to your budgetary as well as business requirements, and then do accordingly.
•  Define the roles and responsibilities: Define the roles and responsibilities clearly so that you do not run around in confusion when the actual cloud implementation happens.
•  Search and settle on the best licensing options: Cloud vendors offer you with different licensing and pricing options. Determine and decide what you or your organization exactly require, and go for the best option available.
•  Do the penalty negotiation well: The cloud is still at its nascent stage and you might not know everything about it which will definitely put you on a back foot. Nevertheless equip yourself with data and inputs on cloud, and do the penalty negotiations smartly.

Do remember that Cloud negotiation is not much different from the normal technology/applications negotiation, but of course if you are not equipped with right data and information you might end up losing more and winning less!

SMB looks to adopt Cloud

Indian SMB market is quite large and diverse. It is growing at a fast pace and is expected to become one of the most competitive market by 2015. The SMB sector is on a continuously lookout for cost effective yet technologically advanced solutions. No doubt the cloud solutions providers are eyeing to capture a big pie of this lucrative market. In fact, recent reports have shown that the SMB sector too is looking towards the cloud.

AMI’s recent report 2011 India SMB State of the Cloud Market Overview said that the SMB sector is increasing looking towards cloud, specially IaaS. In addition, IDC recently reported that the revenue from Indian cloud market is likely to grow over $3-billion by 2015, from the current $534-million. The firm further added the cloud computing platform is expected to mainly benefit enterprise SMB (small and medium business), SOHO (small office, home office) and consumer segments.

So it is imperative for enterpises to approach the SMB markets, visit the Tier II & II cities and educate the markets on the benefits of the cloud. The SMB sector is definitely looking forward to adopt the cloud (some already have). Enterpises who manage to make the first inroads in to the market will emerge as the cloud leaders, thanks to the vast and untapped SMB sector

CIOs opt for Collocation to cut expense

Enterprises across the world are adopting the cloud. And the CIOs are leading the cloud implementation projects across the organizations whose offices are usually spread around the world. The rapid growth and the explosion of the cloud services are throwing some pretty serious challenges for the CIOs. The foremost being the location or the space to house all the solutions. This would mean that CIOs’ duties will also include 24x7 facility management as enterprises usually have data centers across world. Providing authorized access to these secured data centers, managing these facilities with sophisticated infrastructure and also ensuring that the technology is current and not obsolete—all the above responsibilities today fall with the realms of the CIOs.

And with the CIOs moving from being just a technology leader to business leader too, thanks mainly to the cloud, their duties and responsibilities have raised manifolds. So CIOs have to ensure that services are provided in faster and cost effective manner, the quality of the service is maintained as well as ensure that the infrastructure or applications never fails. But managing all the datacenters and maintaining 24x7 quality of service is not an easy task. That is exactly the reason for the CIOs embracing collocation.

Now, what exactly is collocation? It is simply data centers and infrastructure as a service. Collocation enables several different datacenters to be at the same place. So instead of having data centers across the world and having a hard time managing them, you can offload at these sophisticated data centers and focus on your core objectives.

For the CIOs collocation has come at an opportune time in the cloud arena. It would enable the CIOs to cut cost yet ensure good quality of service, consolidate the data centers spread across the world to a few manageable ones, keep the organization’s technology requirements and expansion in pace with the growth of the company, and hence allow them to focus on their core mission. . It simply enables the CIOs to focus on the services to the customers, instead of keeping their eye on the infrastructure.

Additionally, it is imperative to remember that collocation is not exactly a competition to cloud, but is actually a cloud enabler.

Adopting Hybrid Cloud Makes Business Sense

Cloud is today a reality. Majority of the large enterprises have some part in the Cloud. Whether as SaaS, PaaS or IaaS – organizations are adopting the Cloud.

To be Private or Public

But compared to Public, Private Cloud seems to be becoming more popular. CIOs/IT Managers usually tend to feel that with Public Cloud you have less control hence more susceptible to threats or errors. But then Private Cloud would be more expensive because you will have to build and manage the infrastructure on your own. So if you want to adopt Cloud for its cost effective benefits, then Public is the way for you. And with so many security solutions and controls in place, you will definitely be secured.

Many organizations support Private Clouds due to many apparent benefits:

•  You will have more control over your infrastructure and applications
• You are not dependent on the vendors
• You will get all the benefits of the Cloud but can also host your applications and systems in your own premise
• Being compliant with various rules and regulations is easy
• It is easier and quite simpler to build the SLAs 

Hybrid—the best option

Many organizations are adopting both Public and Private Cloud, public for less critical business applications and infrastructure and private for the business critical solutions. This model, also known as Hybrid Cloud, works the best as you get the best of both worlds. It helps you save money and also cut down on expenses, and enables you to have control over the solutions which is crucial for your organization.

Cloud: IT Security & Compliance teams differ on controls

One of the most important aspects about the Cloud is security and the necessary controls to ensure that the data is secured and no unauthorized person can gain access to it. And to make it possible, the IT security managers and compliance teams have to work together to enable the security as well as the compliance features. As you know being compliant with the rules and regulations (both internal and external) is equally important. But the teams are often at loggerheads to decide which and where the controls are required—the problem being the security team see it from security standpoint while the compliance team see it from compliance perspective.

A recently study by Ponemon Institute mentioned that ‘there is a gap between information security manager and compliance professionals in how they perceive cloud security issues and necessary controls”. The study further pointed out that “IT staff and compliance officials don't see eye-to-eye on cloud security issues and on their organization's policies”.

The researchers further found:

• IT respondents were "more concerned" about security in the cloud than compliance respondents
•  Despite concerns about security, evaluating the cloud provider's security measures were considered a low priority, or not at all, for 59 percent of IT professionals in the report. In contrast, 56 percent of compliance officials said it was very high, or high, priority

This attitude between the teams is certainly not conducive for the growth of Cloud as well as for the successful Cloud implementation in an organization. It is important for the IT security and compliance teams to work together, and reach a common ground as far as security and controls go. Being secured and compliant are not that diverse goals, and there is actually a thin red line that separates them. It is imperative for the teams to work together and collectively reach their projected goals.

Please feel free to share your experiences!

Plysical Security Important for Cloud Security

We talk so much about Cloud security but often we tend to overlook the need for a strong physical security too. If you are a Cloud provider, your business depends on providing foolproof security for your customers’ data. That means not only barricading the hackers and online intruders, but also placing physical barriers to ensure that nobody can simply walk into your datacenter and walk out with your customers’ data.

So drafting a strong physical security network with all the important security features is equally important for you. So keep in mind the following parameters when drawing your physical security infrastructure:

a) Authorized Entry only: Only the people with the appropriate credentials should be given access to your datacenter. Random people should not be able to sneak into the premise.

b) Responsible & Accountable: Make your employees responsible and hold them accountable if anything goes wrong in the data center as far as security goes. Many security breaches happen due to careless and negligent attitude of the employees. Holding them accountable will make them more responsible

c) Train and Teach: Training and teaching your employees on the importance of following the basic security safety will go a long way in preventing security breaches. For example, empower them with knowledge and facts as to why tailgating is a security hazard.

d) Third Party & Contract Workers: Draw up contracts with Third party organizations and contract workers to ensure that they too follow the rules and regulations, and takes active role in preventing security breaches.

e) Security Policy: Draft a strong security policy to ensure that security breaches do not happen. Ensure that all employees, irrespective of their designation and position, follow the security policy. Additionally, impose a zero tolerance rule towards non-adherence to the security policy.

There are definitely more such ways to ensure a great physical security infrastructure. Please feel free to let me know the steps you follow.

IDC--Public & Private Cloud will key drivers in IT spending

Cloud will be business driver for the IT sector. IDC’s recent report confirmed it. It further pointed out “overall spending by public cloud service providers on storage hardware, software, and professional services will grow at a compound annual growth rate (CAGR) of 23.6% from 2010 to 2015, while enterprise spending on storage for the private cloud will experience a CAGR of 28.9%. By 2015, combined spending for public and private cloud storage will be $22.6 billion worldwide.”

 

Over the next five years public cloud providers as well the private cloud adopters will ensure that Cloud remain the key driver for IT spending. This demand will further drive strong growth for full range of storage solutions.

 

 

Public cloud service providers as well as major adopters of private cloud environments have five information requirements that are driving their current storage demands. These are:

• Enabling more efficient delivery of information/applications to Internet-based customers
• Reducing upfront infrastructure investment levels (i.e., cutting the cost and time associated with deploying new IT and compute infrastructure)
• Minimizing internal IT infrastructure investment associated with "bursty" or unpredictable workloads
• Lowering and/or distributing the ongoing costs associated with long-term archiving of information
• Enabling near-continuous, real-time analysis of large volumes and wide varieties of customer-, partner-, and machine-generated data (Big Data)

Build a strong SLM for the Cloud

Creating the SLAs and OLAs for a cloud environment seems to be challenging. Maybe re-writing the whole processes from the traditional technology to the cloud would be of much help for the organizations. Afterall the cloud brings in whole new scenarios and environment. Majority of the business cases in the cloud environment would be different as compared to the cases that the organizations usually create or build. Additionally, for majority of the organizations cloud is a mystery and for them it is akin to journeying into the unknown with being sure what they need and without the ability to ensure that they getting what they have asked for.

Nevertheless building a strong service level management process would be helpful to cope in the cloudified world. It might seem expensive and time consuming, but it is definitely worth the effort.

So go the cloud but know what you want and ensure that you get what you want—and exactly for the you need a strong SLM process.

WiFi is the way to go

Well, WiFi was earlier looked upon as a competition by the wireless operators. But today, slowly and steadily, the operators have realized the importance of WiFi in their business. WiFi is being looked at as a facilitator and an enabler, and it is becoming a part of the service offerings.In fact, many operators are open to actively manage it and are even making it as part of their 3G/4G network.
To read my complete article, please click on the link: http://telecomlead.com/inner-page-details.php?id=3488&block=Contributed

Cloud as Green Tech

Cloud is been adopted a Green Tech by companies!! But can you really term Cloud as a Green Tech? I definitely believe so. Just imagine the space, electricity and energy that an organization can cut down when they move into Cloud (specifically in Infrastructure As A Service)!! You as an organization not only save money but would be making an environmental conscious decision.

So yet another brownie point for Cloud adoption. But then I would rather say—Go Cloud. Go Green!!

Cloud must for social enterprise

Check out Want a social enterprise? You'd better be in the cloud by Glenn Weinstein CTO and co-founder of Appirio.

He begins on the right track:The notion of building a “social enterprise” is taking root in customer relationship management (CRM) circles lately. A social enterprise, according to Salesforce.com CEO Marc Benioff, has three primary characteristics:

• Employees are connected to customers and prospects through public social networks, such as LinkedIn and Twitter.
• Employees collaborate internally by means of a private social network
• Enterprise applications themselves are “social,” which means that a system can post updates to, or consume data from, a social media stream

You can't help but agree with his view-points whic h can prove invaluable for the CIOs. As he pointed out, "The real opportunity here for the CIO is to jump into the breach and prove that IT can provide value by organizing technology in support of these social phenomena. It’s not enough to trust that your helpdesk personnel are subscribing to the right Twitter hashtags. You’ve got to provide real support, in a way that only IT can, by stepping up your CRM game, by owning and deploying social network tools, and improving your enterprise apps to tap into these social tools".

Do read the whole article to great a fanstatc insight:

http://blogs.computerworld.com/18849/want_a_social_enterprise_you_d_better_be_in_the_cloud

4 Crucial Measures before Cloud Implementation

Cloud adoption is moving on at a steady pace. Cloud implementation is a new approach for CIOs to create efficiency and transform their organization into new age powerhouse. But it is extremely important for the CIOs to keep an eye on the following:

• Service Level Agreement: It is not easy drafting a SLA for the cloud as there’s still a number of things unknown about it. But service with a SLA or OLA is like inviting trouble as then the quality of service or product cannot be ensured. Hence, it is extremely important for the CIOs to have standard Service Level Agreement machinery in place for the cloud to cover all the loopholes. 
• Security: It is still a major issue. But there are effective cloud security solutions and measures. The CIO should look for robust security solution and system to have a secured cloud infrastructure. 
• Compliance: It an extremely important step to be in compliant with all the regulatory rules, as failing these tests can be detrimental to growth as well as for the brand name of an organization. So complying with Sarbanes Oxley, SAS 70, HIPAA etc are extremely crucial. 
• Control: Having control over your system is important. That seems to be major reason for many organizations adopting private cloud although public cloud is far less expensive but equally effective.

Step wise cloud implementation for the CIOs

The questions that usually perplex the CIOs about Clod are: We should implement cloud now? Should I put everything on the cloud or just a part of our infrastructure or applications? Is it necessary to shift everything to the cloud? Will I get a fast ROI if I shift to cloud? Would it make sense for me to shift to cloud? The list obviously continues…..

Cloud is definitely a sure bet—both for your OPEX and CAPEX. Hence, in the long run you definitely cannot do without the Cloud. So what would be a safe approach that the CIO can take?

Please note that it is not imperative to shift everything to the cloud at one go; you can take a step by step approach. As per industry experts, use the hybrid model. Divide your applications accordingly: a) Apps that you can move straightway, without any worries. b) Apps that you can move at a later time period. c) Business critical apps that you don’t want to move and keep on premise.

So as you can see, you don’t have to go the whole to cloud. You take the less critical apps to cloud and keep the business critical apps on premise! This approach can save you money and time, as well as give you a peace of mind—knowing that you still have control over your business critical apps.

But please note that I am not saying that business critical apps should not go to the cloud. I am all for cloud, and believe in its potential and security measures. The approach I mentioned is the one that the cloud doubting CIOs can take and enable a smooth transition.

Cloud security competent

Is there really a difference between security for cloud and the on premise security? There seems to be just a thin red line between the two. You need to be careful and vigilant irrespective of where you store your data. So if you think staying on-premise instead of going to cloud will solve all your security problems—you are gravely mistaken!! In fact experts point out that traditional on-premise system with local client storage on company laptops are even more vulnerable to attack or other threats than cloud-based systems. In fact, organizations can benefit by leveraging the added security skills and resources of the SaaS and cloud computing service providers.

Many of the cloud providers have to go through security and compliance audits, and follow the best practices. Additionally, the experience of working with different organizations has given them the domain expertise and knowledge. So practically speaking they are more suited and equipped to protect your data.

So stop worrying about the security aspects of the cloud. In fact many solutions and measures that would get a cloud security are far better than your on-premise solutions.

Protect Your Data on Cloud

Came across a really interesting article in ComputerWorld- When Your Cloud Service Vanishes: How to protect your data. Today, we upload a lot of data online. But as we are aware nothing is permanent and over the course of time, some of the online data in the online space might disappear. Are we being quixotic in believing the cloud so much? How do we ensure the safety of our data in cloud? How do we ensure that our data is authentic and no unauthorized persons have gained access to it? How do we prevent such the problems.

Read the article to gain an interesting insight!

Cloud give you an competitive edge

Do Cloud give you an competitive edge? I definitely believe so.

A recent white paper from CIO magazine listed the following as cloud computing benefits:

• Replacing capital expenses with operating expenses
• Reduced hardware costs
• Reduced capacity needs
• Reduced technology risk
• Increased productivity
• Improved user experience
• Reduced environmental impact

So do you still have doubts?