The following excerpts, from “Don’t Get Stuck on Your Virtualization Journey: Where to Focus Next”, are to understand the ways to reap benefits from ITaaS:
Based on a collection of research from businesses that have reached the ITaaS phase of the virtualization journey, the following best practices emerge:
- Secure executive approval and funding for the IT-as-a-Service or cloud computing journey and transformation.
- Develop a roadmap or strategy that covers: hardware, network, storage infrastructure, virtualization technology, and management of those moving pieces, as well as an outline of the service offerings for end users.
- Shift IT’s focus from managing technology tasks to delivering services that align with business needs; service-centric IT organizations take the time to start first with the business requirements and the end-user point of view.
- Reinvent your IT organization and processes to align with the technological changes of virtualization and cloud computing.
- Replace manual IT processes with automated ones; starting with a “managed virtualization” platform early can relieve the pain of integrating automation technologies later.
- Create a self-service catalogue of IT services for users and lines of business.
• Give IT management control over third-party cloud service providers along with internal IT services.
